Доброго дня!
Подключил дополнение OCS Inventory integration extension, синхронизация частично проходит, например в iTOP подтянулись физические интерфейсы из OCS, на этом собственно и всё.
Хотелось бы что бы в iTOP создавались Физические ПК, при синхронизации с OCS.
При синхронизации я вижу что бы были ошибки:
Не создаются КЕ сервера, как я понял потому что поле org_id пусто, но не могу понять на чьей стороне оно должно быть заполнено… То есть в iTOP есть поле org_id, которому нечего сопоставить при синхронизации из OCS ?
Добрый день. Как решилась проблема?
У меня такая же ситуация… В iTop есть поле org_id(int) , в источнике синхронизации создается поле org_id(varchar). Почему они создаются с разными типами?
Тут всё верно. Varchar потому что в качестве org_id из внешней системы может приходить что угодно, и это “что угодно” в дальнейшем будет использовано айтопом для поиска и сопоставление нужной организации.
Добрый день, Vladimir
Заработало - завел организацию в itop с названием, которое совпадает с названием из org_id в настройках синхронизации в ocs inventory.
А где можно посмотреть на механизм - как itop ищет и сопоставляет, например организацию?
В настройках источника синхронизации в айтопе на вкладке Атрибуты.
Ну вот как пример, есть такая ошибка синхронизации(на картинке). Судя по информации из Атрибутов short_name не сопоставляется ни с чем, БД это поле varchar(255) и в него и загружается varchar. Куда смотреть чтобы понять где причина ошибки…?
Сюда же смотреть и переводить текст ошибки. К поиску и сопоставлению это отношения не имеет, т.к. это поле не является ссылкой на другой объект. Теперь айтопу не нравится формат того, что пытается лечь в Short Name. Попробуй руками в интерфейсе указать то же значение, что в синхротаблице для этого поля лежит.
действительно itop почему-то не хотел числа видеть в этом поле…
благодарю за подсказки, очень помогло!
Добрый день! Направьте пожалуйста меня, куда именно смотреть: синхронизировал OCS Inventory и iTop, вот лог:
> root@ocs:/home/kasatkin/Downloads/ocsng-data-collector# php exec.php[2021-03-16 12:57:16] [Info] TeemIp is installed on remote iTop server [2021-03-16 12:57:16] [Info] IP Discovery extension is installed on remote iTop server [2021-03-16 12:57:17] [Info] TeemIp Zone Management is installed on remote iTop serve [2021-03-16 12:57:17] [Info] IPs will be collected [2021-03-16 12:57:17] [Info] Contact to notify: 'Семён Касаткин' <samjon@inbox.ru> (2). [2021-03-16 12:57:17] [Info] Synchro User: 'REST_API' <> (2). [2021-03-16 12:57:18] [Info] Ok, the Synchro Data Source 'OCSng:Brand' exists in iTop and is up to date [2021-03-16 12:57:18] [Info] Ok, the Synchro Data Source 'OCSng:OSFamily' exists in iTop and is up to date [2021-03-16 12:57:18] [Info] Ok, the Synchro Data Source 'OCSng:OSVersion' exists in iTop and is up to date [2021-03-16 12:57:19] [Info] Ok, the Synchro Data Source 'OCSng:IPv4Address' exists in iTop and is up to date [2021-03-16 12:57:19] [Info] Ok, the Synchro Data Source 'OCSng:PCModel' exists in iTop and is up to date [2021-03-16 12:57:19] [Info] The Synchro Data Source definition for 'OCSng:PC' must be updated in iTop. [2021-03-16 12:57:21] [Info] Skipping optional attribute providercontracts_list. [2021-03-16 12:57:21] [Info] Skipping optional attribute services_list. [2021-03-16 12:57:21] [Info] [OCSPCCollector] The column tickets_list is used for storing the OCS ID in order t o display the OCS tab on PCs. You can safely ignore the warning about it. [2021-03-16 12:57:22] [Info] The Synchro Data Source definition for 'OCSng:PCPhysicalInterface' must be updated in iTop. [2021-03-16 12:57:22] [Info] Ok, the Synchro Data Source 'OCSng:ServerModel' exists in iTop and is up to date [2021-03-16 12:57:23] [Info] Ok, the Synchro Data Source 'OCSng:Server' exists in iTop and is up to date [2021-03-16 12:57:23] [Info] The Synchro Data Source definition for 'OCSng:ServerPhysicalInterface' must be upd ated in iTop. [2021-03-16 12:57:24] [Info] Ok, the Synchro Data Source 'OCSng:VirtualMachine' exists in iTop and is up to dat e [2021-03-16 12:57:25] [Info] The Synchro Data Source definition for 'OCSng:LogicalInterface' must be updated in iTop. [2021-03-16 12:57:26] [Info] Ok, the Synchro Data Source 'OCSng:lnkIPInterfaceToIPAddress' exists in iTop and i s up to date [2021-03-16 12:57:26] [Info] OCSBrandCollector beginning of data collection... [2021-03-16 12:57:26] [Info] Writing to file '/home/kasatkin/Downloads/ocsng-data-collector//data/OCSBrandColle ctor-1.csv'. [2021-03-16 12:57:26] [Info] OCSBrandCollector end of data collection. [2021-03-16 12:57:26] [Info] OCSOSFamilyCollector beginning of data collection... [2021-03-16 12:57:26] [Info] Writing to file '/home/kasatkin/Downloads/ocsng-data-collector//data/OCSOSFamilyCo llector-1.csv'. [2021-03-16 12:57:26] [Info] OCSOSFamilyCollector end of data collection. [2021-03-16 12:57:26] [Info] OCSOSVersionCollector beginning of data collection... [2021-03-16 12:57:26] [Info] Writing to file '/home/kasatkin/Downloads/ocsng-data-collector//data/OCSOSVersionC ollector-1.csv'. [2021-03-16 12:57:26] [Info] OCSOSVersionCollector end of data collection. [2021-03-16 12:57:26] [Info] OCSIPv4AddressWithZoneCollector beginning of data collection... [2021-03-16 12:57:26] [Info] Writing to file '/home/kasatkin/Downloads/ocsng-data-collector//data/OCSIPv4Addres sWithZoneCollector-1.csv'. [2021-03-16 12:57:26] [Info] OCSIPv4AddressWithZoneCollector end of data collection. [2021-03-16 12:57:26] [Info] OCSPCModelCollector beginning of data collection... [2021-03-16 12:57:26] [Info] OCSPCModelCollector end of data collection. [2021-03-16 12:57:26] [Info] OCSPCTeemIpCollector beginning of data collection... [2021-03-16 12:57:26] [Info] OCSPCTeemIpCollector end of data collection. [2021-03-16 12:57:26] [Info] OCSPCPhysicalInterfaceTeemIpCollector beginning of data collection... [2021-03-16 12:57:26] [Info] OCSPCPhysicalInterfaceTeemIpCollector end of data collection. [2021-03-16 12:57:26] [Info] OCSServerModelCollector beginning of data collection... [2021-03-16 12:57:26] [Info] Writing to file '/home/kasatkin/Downloads/ocsng-data-collector//data/OCSServerMode lCollector-1.csv'. [2021-03-16 12:57:26] [Info] OCSServerModelCollector end of data collection. [2021-03-16 12:57:26] [Info] OCSServerTeemIpCollector beginning of data collection... [2021-03-16 12:57:26] [Warning] [OCSServerTeemIpCollector] The column "tickets_list" is used neither for u pdate nor for reconciliation. [2021-03-16 12:57:26] [Info] Writing to file '/home/kasatkin/Downloads/ocsng-data-collector//data/OCSServerTeem IpCollector.raw-1.csv'. [2021-03-16 12:57:26] [Info] OCSServerTeemIpCollector end of data collection. [2021-03-16 12:57:26] [Info] OCSServerPhysicalInterfaceTeemIpCollector beginning of data collection... [2021-03-16 12:57:26] [Info] Writing to file '/home/kasatkin/Downloads/ocsng-data-collector//data/OCSServerPhys icalInterfaceTeemIpCollector-1.csv'. [2021-03-16 12:57:26] [Info] OCSServerPhysicalInterfaceTeemIpCollector end of data collection. [2021-03-16 12:57:26] [Info] OCSVirtualMachineTeemIpCollector beginning of data collection... [2021-03-16 12:57:26] [Warning] [OCSVirtualMachineTeemIpCollector] The column "tickets_list" is used neith er for update nor for reconciliation. [2021-03-16 12:57:26] [Info] Writing to file '/home/kasatkin/Downloads/ocsng-data-collector//data/OCSVirtualMac hineTeemIpCollector.raw-1.csv'. [2021-03-16 12:57:26] [Info] OCSVirtualMachineTeemIpCollector end of data collection. [2021-03-16 12:57:26] [Info] OCSLogicalInterfaceTeemIpCollector beginning of data collection... [2021-03-16 12:57:26] [Warning] [OCSLogicalInterfaceTeemIpCollector] The column "speed" is used neither fo r update nor for reconciliation. [2021-03-16 12:57:26] [Info] Writing to file '/home/kasatkin/Downloads/ocsng-data-collector//data/OCSLogicalInt erfaceTeemIpCollector-1.csv'. [2021-03-16 12:57:26] [Info] OCSLogicalInterfaceTeemIpCollector end of data collection. [2021-03-16 12:57:26] [Info] OCSlnkIPInterfaceToIPAddressCollector beginning of data collection... [2021-03-16 12:57:26] [Info] Writing to file '/home/kasatkin/Downloads/ocsng-data-collector//data/OCSlnkIPInter faceToIPAddressCollector-1.csv'. [2021-03-16 12:57:26] [Info] OCSlnkIPInterfaceToIPAddressCollector end of data collection. [2021-03-16 12:57:26] [Info] Uploading data file '/home/kasatkin/Downloads/ocsng-data-collector//data/OCSBrandC ollector-1.csv' [2021-03-16 12:57:26] [Info] Starting synchronization of the data source 'OCSng:Brand'... [2021-03-16 12:57:26] [Info] Synchronization of data source 'OCSng:Brand' succeeded. [2021-03-16 12:57:26] [Info] Uploading data file '/home/kasatkin/Downloads/ocsng-data-collector//data/OCSOSFami lyCollector-1.csv' [2021-03-16 12:57:26] [Info] Starting synchronization of the data source 'OCSng:OSFamily'... [2021-03-16 12:57:26] [Info] Synchronization of data source 'OCSng:OSFamily' succeeded. [2021-03-16 12:57:26] [Info] Uploading data file '/home/kasatkin/Downloads/ocsng-data-collector//data/OCSOSVers ionCollector-1.csv' [2021-03-16 12:57:26] [Info] Starting synchronization of the data source 'OCSng:OSVersion'... [2021-03-16 12:57:26] [Info] Synchronization of data source 'OCSng:OSVersion' succeeded. [2021-03-16 12:57:26] [Info] Uploading data file '/home/kasatkin/Downloads/ocsng-data-collector//data/OCSIPv4Ad dressWithZoneCollector-1.csv' [2021-03-16 12:57:26] [Info] Starting synchronization of the data source 'OCSng:IPv4Address'... [2021-03-16 12:57:27] [Error] Synchronization of data source 'OCSng:IPv4Address' answered: Objects creation erro rs: 43 [2021-03-16 12:57:27] [Info] Starting synchronization of the data source 'OCSng:PCModel'... [2021-03-16 12:57:27] [Info] Synchronization of data source 'OCSng:PCModel' succeeded. [2021-03-16 12:57:28] [Info] Starting synchronization of the data source 'OCSng:PC'... [2021-03-16 12:57:28] [Info] Synchronization of data source 'OCSng:PC' succeeded. [2021-03-16 12:57:28] [Info] Starting synchronization of the data source 'OCSng:PCPhysicalInterface'... [2021-03-16 12:57:28] [Info] Synchronization of data source 'OCSng:PCPhysicalInterface' succeeded. [2021-03-16 12:57:28] [Info] Uploading data file '/home/kasatkin/Downloads/ocsng-data-collector//data/OCSServer ModelCollector-1.csv' [2021-03-16 12:57:28] [Info] Starting synchronization of the data source 'OCSng:ServerModel'... [2021-03-16 12:57:28] [Info] Synchronization of data source 'OCSng:ServerModel' succeeded. [2021-03-16 12:57:28] [Info] Processing '/home/kasatkin/Downloads/ocsng-data-collector//data/OCSServerTeemIpCol lector.raw-1.csv'... [2021-03-16 12:57:28] [Info] End of processing of '/home/kasatkin/Downloads/ocsng-data-collector//data/OCSServe rTeemIpCollector.raw-1.csv'... [2021-03-16 12:57:28] [Info] Uploading data file '/home/kasatkin/Downloads/ocsng-data-collector//data/OCSServer TeemIpCollector-1.csv' [2021-03-16 12:57:29] [Info] Starting synchronization of the data source 'OCSng:Server'... [2021-03-16 12:57:29] [Info] Synchronization of data source 'OCSng:Server' succeeded. [2021-03-16 12:57:29] [Info] Uploading data file '/home/kasatkin/Downloads/ocsng-data-collector//data/OCSServer PhysicalInterfaceTeemIpCollector-1.csv' [2021-03-16 12:57:29] [Info] Starting synchronization of the data source 'OCSng:ServerPhysicalInterface'... [2021-03-16 12:57:29] [Error] Synchronization of data source 'OCSng:ServerPhysicalInterface' answered: Objects c reation errors: 16 [2021-03-16 12:57:29] [Info] Processing '/home/kasatkin/Downloads/ocsng-data-collector//data/OCSVirtualMachineT eemIpCollector.raw-1.csv'... [2021-03-16 12:57:29] [Info] End of processing of '/home/kasatkin/Downloads/ocsng-data-collector//data/OCSVirtu alMachineTeemIpCollector.raw-1.csv'... [2021-03-16 12:57:29] [Info] Uploading data file '/home/kasatkin/Downloads/ocsng-data-collector//data/OCSVirtua lMachineTeemIpCollector-1.csv' [2021-03-16 12:57:29] [Info] Starting synchronization of the data source 'OCSng:VirtualMachine'... [2021-03-16 12:57:30] [Info] Synchronization of data source 'OCSng:VirtualMachine' succeeded. [2021-03-16 12:57:30] [Info] Uploading data file '/home/kasatkin/Downloads/ocsng-data-collector//data/OCSLogica lInterfaceTeemIpCollector-1.csv' [2021-03-16 12:57:30] [Info] Starting synchronization of the data source 'OCSng:LogicalInterface'... [2021-03-16 12:57:30] [Info] Synchronization of data source 'OCSng:LogicalInterface' succeeded. [2021-03-16 12:57:30] [Info] Uploading data file '/home/kasatkin/Downloads/ocsng-data-collector//data/OCSlnkIPI nterfaceToIPAddressCollector-1.csv' [2021-03-16 12:57:30] [Info] Starting synchronization of the data source 'OCSng:lnkIPInterfaceToIPAddress'... [2021-03-16 12:57:30] [Error] Synchronization of data source 'OCSng:lnkIPInterfaceToIPAddress' answered: Objects creation errors: 46
В iTop пришли две виртуальные машины, пришли правильно, один ПК пришёл как сервер, второй ПК не пришёл, установлен чистый iTop и расширения:
Если устанавливаю расширение GitHub - TeemIp/teemip-network-mgmt-extended: Enhance TeemIP CMDB with specific network classes
то синхронизация ломается вовсе:
root@ocs:/home/kasatkin/Downloads/ocsng-data-collector# php exec.php
[2021-03-16 13:40:00] [Info] TeemIp is installed on remote iTop server
[2021-03-16 13:40:00] [Info] IP Discovery extension is installed on remote iTop server
[2021-03-16 13:40:00] [Info] TeemIp Zone Management is installed on remote iTop serve
[2021-03-16 13:40:00] [Info] IPs will be collected
[2021-03-16 13:40:00] [Info] Contact to notify: ‘Семён Касаткин’ samjon@inbox.ru (2).
[2021-03-16 13:40:01] [Info] Synchro User: ‘REST_API’ <> (2).
[2021-03-16 13:40:01] [Info] Ok, the Synchro Data Source ‘OCSng:Brand’ exists in iTop and is up to date
[2021-03-16 13:40:01] [Info] Ok, the Synchro Data Source ‘OCSng:OSFamily’ exists in iTop and is up to date
[2021-03-16 13:40:01] [Info] Ok, the Synchro Data Source ‘OCSng:OSVersion’ exists in iTop and is up to date
[2021-03-16 13:40:02] [Info] Ok, the Synchro Data Source ‘OCSng:IPv4Address’ exists in iTop and is up to date
[2021-03-16 13:40:02] [Info] Ok, the Synchro Data Source ‘OCSng:PCModel’ exists in iTop and is up to date
[2021-03-16 13:40:03] [Info] The Synchro Data Source definition for ‘OCSng:PC’ must be updated in iTop.
[2021-03-16 13:40:04] [Info] Skipping optional attribute providercontracts_list.
[2021-03-16 13:40:04] [Info] Skipping optional attribute services_list.
[2021-03-16 13:40:04] [Info] [OCSPCCollector] The column tickets_list is used for storing the OCS ID in order to dis play the OCS tab on PCs. You can safely ignore the warning about it.
[2021-03-16 13:40:05] [Info] The Synchro Data Source definition for ‘OCSng:PCPhysicalInterface’ must be updated in i Top.
[2021-03-16 13:40:05] [Error] Failed to update the Synchro Data Source. Inconsistent data model, the attribute 'speed ’ does not exist in iTop.
root@ocs:/home/kasatkin/Downloads/ocsng-data-collector#
